Studio OSW (스튜디오 오에스더블유, "the studio", "we") respects your privacy and follows the Personal Information Protection Act of Korea and other applicable laws. This policy covers this website (studio-osw.com) and the games, web services, and apps the studio makes ("Services"). When a Service handles information in its own way, its own privacy notice adds the details, and that notice takes precedence where the two differ.
- Information we handle and why
- How long we keep it
- Sharing with third parties
- Service providers
- International transfers
- Your rights
- Children
- Cookies and similar technologies
- Security
- Privacy officer
- Where to file a complaint
- EEA, UK, and California residents
- Changes to this policy
1. Information we handle and why
Visiting this website
This website has no sign-up or sign-in, and it uses no cookies, analytics, or ads. To deliver the site securely, our hosting provider Cloudflare automatically processes access logs (IP address, browser details, time of access, and the page requested). The language you pick is saved only in your browser's storage (localStorage) and is never sent to us.
Emailing us
- What: your email address, your name (if you include it), your message and attachments, and device or app details (if you include them)
- Why: to read and answer your message, look into bugs, and handle privacy requests
Using our Services
Depending on the Service, we may handle the information below. Each Service lists exactly what it handles in its own privacy notice and in the app store privacy labels.
- Account information: account ID, email address, and nickname, for Services with sign-in
- Content you create: quizzes, cards, drawings, and other content a Service has to store
- Purchase records: transaction ID and the item bought, for Services with in-app purchases. Payment details are handled by payment providers such as Apple and Google; we never receive them.
- Device and usage information: device model, operating system version, app version, error logs, and usage logs, to fix bugs and improve the Service
- Advertising identifiers: advertising ID (ADID or IDFA), for Services that show ads. Where the law requires consent, we process it only after you agree, and you can opt out or reset it in your device settings at any time.
2. How long we keep it
- Emails: kept for three years after your request is resolved, then deleted, so we can handle any later dispute.
- Accounts and content you create: deleted without delay when you close your account or ask us to delete them.
- Website access logs: kept for the period set by Cloudflare's policy, then deleted.
Where Korean law requires us to keep records, we keep them separately for that period:
- Records of contracts, withdrawals, payments, and delivery: five years (Act on the Consumer Protection in Electronic Commerce)
- Records of consumer complaints and disputes: three years (same act)
- Website visit records: three months (Protection of Communications Secrets Act)
When the retention period ends, we delete the information without delay. Electronic files are erased so they cannot be recovered, and paper records are shredded or burned.
3. Sharing with third parties
We do not sell your personal information, and we do not give it to third parties unless you agree or the law specifically requires it.
4. Service providers
| Provider | What they do for us |
|---|---|
| Cloudflare, Inc. | Website hosting, delivery, and security |
| Google LLC | Business email (Google Workspace) |
Providers used by a specific Service (such as servers, payments, ads, or crash reporting) are listed in that Service's privacy notice.
5. International transfers
To deliver this website and handle email, personal information is transferred outside Korea as follows.
| Recipient (contact) | Country | Information | Purpose | When and how | Retention |
|---|---|---|---|---|---|
| Cloudflare, Inc. Privacy contact | United States and other countries where Cloudflare runs servers | IP address, browser details, time of access | Website delivery and security | Sent over the network when you visit the website | As set by Cloudflare's policy |
| Google LLC Privacy contact | United States and other countries where Google runs servers | Email address, name, message and attachments | Receiving and storing email | Sent over the network when you email us | The email retention period in section 2 |
If you do not want your information transferred, you can choose not to visit the website or email us. In that case you will not be able to view the website or get a reply.
6. Your rights
You can ask at any time to see, correct, or delete your personal information, to stop its processing, or to withdraw consent. Email [email protected]. After confirming your identity, we act on your request within 10 days and tell you the result. A legal guardian or someone you authorize can also make the request for you. Information we must keep by law cannot be deleted until that period ends.
7. Children
Our Services are not directed to children under 14 (or the higher age set by the law of your country). If we learn that we collected information from such a child without a parent's or guardian's consent, we delete it without delay. If we release a Service meant for children, its own notice will say so.
8. Cookies and similar technologies
This website does not use cookies. If a Service uses cookies or similar technologies (such as on-device storage or third-party SDKs), its own notice explains why and how to opt out.
9. Security
- Only the studio's representative can access personal information.
- Traffic to this website and our email is encrypted in transit (HTTPS, TLS).
- We manage access to business accounts and handle only the information a Service needs.
10. Privacy officer
For questions, complaints, or requests about personal information, contact our privacy officer.
- Name: Oh SeungWoo
- Title: Representative
- Email: [email protected]
11. Where to file a complaint
In Korea, you can also contact these public bodies about a privacy violation:
- Personal Information Infringement Report Center: privacy.kisa.or.kr, call 118 (in Korea)
- Personal Information Dispute Mediation Committee: www.kopico.go.kr, +82-1833-6972
- Supreme Prosecutors' Office: www.spo.go.kr, call 1301 (in Korea)
- Korean National Police Agency: ecrm.police.go.kr, call 182 (in Korea)
12. EEA, UK, and California residents
If you are in the European Economic Area or the United Kingdom, we process your information to answer you and provide the Services (performance of a contract, legitimate interests), and we ask for consent before processing information that requires it, such as advertising identifiers. You have the right to access, correct, delete, restrict, and port your information, to object to processing, and to withdraw consent. You can also complain to the data protection authority where you live.
If you live in California: we do not sell personal information. If a Service ever shares information for personalized advertising, its own notice will say so and offer a way to opt out.
13. Changes to this policy
We post changes on this page at least 7 days before they take effect, or 30 days before for changes that affect your rights in an important way. There are no earlier versions.