Support
Write to us about any Studio OSW game, web service, or app. We aim to reply within three business days (Korea Standard Time).
One address handles support, bug reports, privacy requests, and business inquiries.
What to include
- The name of the game, service, or app
- Your device and operating system version (for example, Galaxy S24, Android 15)
- The app version, if you can find it in the settings screen
- What happened, and what you expected to happen
- Screenshots or a screen recording, if you have them
Delete your data
To delete your account or any data a Studio OSW service holds about you, email us from the address you used, with the subject "Data deletion request" and the service name. We confirm the request and finish deletion within 30 days, except for records we must keep by law, which are described in our privacy policy.
Privacy questions
Our privacy policy explains what we collect, why, and how long we keep it.